Independent product company
Eastern Cape, South Africa
SyncFac designs, builds and operates software products of our own - connected platforms, SaaS applications and the systems behind them - and builds them for selected companies too.
The company
Anyone can ship a screen. The difficult part arrives later: when four venues share one account, when the till is offline on the busiest night of the year, when a report has to add up to the same number twice, and when somebody has to change all of it two years from now.
SyncFac exists for that part. We design and build software products of our own, run them in production, and take the same standards into the work we do for other companies.
01From the factory
Three products in production, one ecosystem. Every one of them started as a problem somebody had at 23:00 with a queue at the door, and every one of them still runs there.
The full catalogueSF / PRODUCT 001
In production
Venue operations platform
One connected platform for venue operations.
Eighteen modules over one record. An event is created once, and seating, staffing, stock, the door, the invoice and the report all read from it instead of from four exports that disagree by Monday.
SF / PRODUCT 002
In production
Door and check-in application
Guest check-in that keeps working when the signal doesn’t.
The door app for the EventSync ecosystem. It holds the guest list on the device, scans against it with no connection at all, and drains its queue in order when the signal returns.
SF / PRODUCT 003
In production
Point of sale application
Point of sale built to keep the bar moving.
A landscape till for tablets, pulled out of EventSync so the bar deploys on its own cadence and keeps trading through a dropped connection. Every sale lands back on the same stock and the same books.
02What we build
We are not a front-end shop that hands off an API contract. The data model, the interface, the deployment and the thing that pages somebody at midnight are all our problem.
Multi-account products where one organisation runs several businesses, each with its own data, permissions, branding and currency.
Web and mobile applications for the people doing the job, not for the demo. Built for a busy shift, a bad connection and a cheap tablet.
Devices that keep trading with no connection and reconcile without duplicating anything when the line comes back.
Sockets where they earn their place: a seat going grey as somebody else takes it, a till and a stock room agreeing within the second.
The part nobody sees and everybody feels. Data modelled once, migrations that are reversible, and reporting that refuses to invent a total.
Public APIs other people can build on, and the unglamorous work of making two systems that were never designed to meet agree on a record.
Selected client work
We occasionally work with companies that need a product, platform or system built properly. Same engineering standards we use on our own products, same people writing the code.
Start a project
Venue and ticketing site
The public site for a comedy, theatre and events venue in Gqeberha. Show listings, a three-step ticket checkout with customer accounts, venue tours and corporate enquiries, wired straight into EventSync so bookings land where the venue already works.
Creative studio site
A bilingual German and English site for a content and social advertising studio. Services, a portfolio, a blog and enquiry handling, with the language choice carried across every page and all content managed from a private admin area.
How we build
Not a manifesto. These are the six rules our own codebases are audited against, and the reason a product we shipped years ago is still one somebody can change.
Most integration pain is the same thing existing twice. We would rather model it once and let every surface read from it than reconcile two versions of the truth on a Monday morning.
A door and a till have to work at the worst moment of the night. Offline is designed in from the data model up, with ordered queues and idempotent replay, not bolted on as a retry.
Complexity belongs in the architecture, not in the interface. If somebody needs training to check a guest in, we built it wrong.
A report that cannot show its working is a liability. Figures trace back to the records that produced them, and a total we cannot justify does not get rendered.
Our products are years old and still moving. Conventions are written down, the rules are enforced, and the codebase stays something a new pair of hands can read.
The same people who wrote it run it in production. That is the shortest possible feedback loop between a bad decision and the person who has to live with it.
03The company
SyncFac is an independent technology product company. We design, build, own and operate our own software: platforms, web and mobile applications, and the connected systems that sit behind them.
The first product came out of a working venue rather than a pitch deck. The problem was ordinary and everywhere - an enquiry in an inbox, a seating plan redrawn every show, ticket sales in one system and the bar on a till that knew nothing about any of it. Everything on offer solved one slice and handed back an export to reconcile. So we built EventSync, and then the door and the till became applications of their own.
More about SyncFacGet in touch
Two ways in. One if you want to use what we have already built, one if you want us to build yours.
Start with the catalogue. EventSync has its own site, pricing and a free trial, and ScannerSync and PosSync ship with it.
Explore the productsTell us what it has to do and what it has to survive. If it is a fit we will say so quickly, and if it is not we will say that too.
Start a conversation